Our mission it to bring to your home the traditional products from our region in the best possible way,
only using the hightest quality materials for your shipments and all the love and passion for our work.
Below, you’ll find the shipping costs, the countries we ship to and how we prepare your orders.
4,90€Free for all summer
Free above 69€
Delivers in 24h
Italy, Austria, Switzerland, Belgium, Bulgaria, Czech Republic, Hungary, Monaco, Portugal, France, Germany, Luxembourg, Netherlands, Great Britain, Spain, Serbia, Croatia, Denmark, Finland, Greece, Ireland, Sweden, Slovakia, Poland, Romania, Latvia, Estonia, Lithuania and Slovenia.
If you don’t see your country on the list above but you would like to order some of our products, please send us an email at firstname.lastname@example.org and we’ll arrange shipping.
After we receive the order (and the payment has been confirmed), we prepare the shipment in 24h and then we give it to all the major couriers for delivery, which will take 48/72h. We ship with SDA, DHL, GLS and Milkman.
If you make an order during the weekend (as well as holidays) or on Thursdays, we will wait until the next working day to prepare the shipment for delivery.
If you pay with a bank transfer, your order will not be shipped until the funds have cleared in our account.
Please, when making the order, leave an address where you are certain to be at the time of delivery, otherwise, the shipment will be brought to a collection center.
Delivery times are estimates and depend on the transit times of the courier.
We are not responsible for the delays caused by the couriers in case of important events (strikes, holidays, bad weather, shipping peaks). We are responsible for packing goods securely and minimizing delays.
|Country||Estimated Delivery time|
|Czech Republic||3 days|
|Great Britain||3 days|
|Country||Estimated Delivery time|
We have partnered with MILKMAN to offer you the optional service of delivery on appointment. After selecting this new service, you will receive an SMS from the courier in which you can choose the time slot in which to receive the order, with a maximum span of 5 hours and a minimum of one hour.
* Delivery by appointment is based on the zip code. Therefore, based on your postcode, you will know if you can receive the delivery by appointment. Milkman is active in the biggest cities in Italy, however, you can check if the service is available in you area during checkout.
**In Italy only
We have partnered with STEF, the leading courier in refrigerated transport, to offer you a new and optional service to better store and transport your products during the hottest months. In fact, the products will be store and moved at a temperature of +4° C, thus guaranteeing a refrigerated journey from our warehouse to your home.
It is very different from the other express couriers we use in terms of costs and delivery time, however as a premium service, the quality is certainly exceptional.
12,90€ for Abruzzo, Campania, Emilia Romagna, Friuli Venezia Giulia, Lazio, Liguria, Lombardia, Marche, Molise, Piedmont, Puglia, Tuscany, Trentino Alto Adige, Umbria, Valle d’Aosta and Veneto.
16,90€ for Basilicata, Sicily, Sardegna and Calabria.
You can select this shipping method on the cart page or during the checkout.
We’d like to remind you that all the products we sell are seasoned or aged, therefore according to the latest regulations, they do not need to be transported at 0-4°C.
However, for added security, we ship food in thermal bags, which together with dry ice, will keep the products fresh. Most of the products here, especially cheeses, are vacuum-sealed, so it’s even more assured that they will be fresh upon arrival.
Thermal bags are the industry standard for shipping food worldwide.
Thermal bags will then be put in cardboard boxes and then sealed.
In case of large orders, more packages will be added to the same shipment – it will, of course, be counted as 1 shipment even though there are more packages.
We use inflatable plastic bags to protect the bottles during transport. They are efficent and provide an astounding protection.